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| About Us Clickteam UK Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Clickteam UK Ltd 20 Dovecote Road Bromsgrove B61 7BP United Kingdom Phone: 01527 836944 Fax: 01527 471680 Email: sales [at] clickteam [dot] co [dot] uk |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Please note this store only accepts orders from the UK and Ireland. If you are purchasing from outside these countries please visit www.clickteam.com and click on the purchase link. We accept credit card payment. We accept Visa and Mastercard. All items are instock unless otherwise stated. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. It is not possible to cancel an order once the software has been shipped or a serial key has been emailed (once the order has been processed). Some items may become delayed due to postal strikes, if your order is time sensitive please contact us before ordering. |
| Shipping And Handling All products (except downloadable) are sent by Royal Mail recorded delivery or Special Delivery. |
| Delivery Schedule We will process your order the same day, and we will normally ship your order to you in 2 business days . If you are purchasing a download product, the software is available for download off our site, and a serial key will be sent to you within 24 hours of purchase. |
| Back Orders In the unlikely event that your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges Clickteam UK are currently not registered for VAT. This means all orders made in the UK do not include VAT at 17.5%. |
| Credit Card Security When the order is placed at our website, you are transferred to Netbanx to complete your order. Netbanx is a leading credit card payment provider and encrypts your card details. No credit card details are held on our website or local computer system. |
| Guarantee Please ensure you download the latest patches for any products that you have purchased from our website. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01527 836944 (International +44 01527 836944) or fax us on 01527 471680 . |
| Privacy Policy Clickteam UK Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy All Clickteam software products are try-and-buy or have downloadable demo versions. We can not accept returns of downloadable software. (except where required by law). It is not possible to cancel an order once the software has been shipped or a serial key has been emailed (once the order has been processed). |
